HOW TO MAKE A COMPLAINT 

At JDW Associates we are proud to put client satisfaction as our top priority. However, we do acknowledge that due to the complex nature of financial products there may be issues which arise from time to time. 

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Complaints are infrequent, but when they occur we take them very seriously. If you would like to complain about any advice given by JDW Associates you can do so via post, email or telephone. 

Complaints Procedure 

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If a complaint is received we have a set process which is followed, a copy of this procedure is available on request. 

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By Post: 
Lakeside House, 15 Mariner Court, Wakefield, West Yorkshire, WF4 3FL

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By E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

By Telephone: 03302 230 404